In professional settings, saying “I don’t understand” directly can sometimes feel too blunt or awkward. Instead, using softer, more strategic alternatives shows confidence, emotional intelligence, and a willingness to engage without sounding lost. Here are 16 alternatives that work beautifully in meetings, emails, interviews, and presentations — along with tips on when and where to use each one.
1. I’m not sure I’m following.
When to use: In real-time conversations (meetings, video calls) when the logic or flow isn’t making sense.
Why it works: It sounds polite and collaborative without putting the speaker on the defensive.
2. Can you clarify that for me?
When to use: In both formal and informal settings when you need more detail or a simpler explanation.
Why it works: It’s direct, professional, and signals you’re listening attentively.
3. Would you mind explaining…
When to use: In written or spoken communication when you need someone to elaborate on a complex point.
Why it works: It’s courteous and respectful, often used when asking senior colleagues or clients.
4. I’m not quite clear on that point.
When to use: During presentations, team meetings, or reviews where one detail is unclear.
Why it works: It sounds confident and focused, and helps guide the conversation.
5. Could you run that by me again?
When to use: Informally, when something was missed or spoken too quickly.
Why it works: It’s friendly and shows you’re making an effort to catch up.
6. I want to make sure I understand correctly…
When to use: In meetings or emails when you’re about to confirm or repeat information.
Why it works: It positions you as detail-oriented and professional.
7. Can I just check that I’ve understood this right?
When to use: In one-on-one conversations, team chats, or client briefings.
Why it works: It encourages clarity and reduces the risk of misunderstandings.
8. I don’t quite get it.
When to use: In casual or internal conversations with colleagues.
Why it works: It’s honest and relatable, but slightly informal.
9. I’m a bit lost.
When to use: When you’re struggling to follow a discussion with multiple layers or unfamiliar jargon.
Why it works: It invites help in a humble, human way.
10. That went right over my head.
When to use: Humorously, to acknowledge confusion in a less serious moment.
Why it works: Adds levity while still requesting clarity.
11. Can you break that down for me?
When to use: When technical or financial language is too complex.
Why it works: It’s practical, action-oriented, and encourages clearer communication.
12. I missed that. Can you say it again?
When to use: If you weren’t paying full attention or there was background noise.
Why it works: It’s honest and keeps the flow going without embarrassment.
13. I’m not following 100%.
When to use: When you understand part of the conversation, but not all of it.
Why it works: It encourages the speaker to slow down or simplify.
14. I’m not on the same page yet.
When to use: In group discussions when alignment or understanding is off.
Why it works: Shows you’re trying to connect ideas, not just complaining.
15. You lost me there for a sec.
When to use: Casually, after someone moves too fast or jumps topics.
Why it works: It’s human, real, and keeps the mood light.
16. Can you spell that out for me?
When to use: In situations involving technical, legal, or financial details.
Why it works: It’s a clear request for plain, step-by-step language.
Pro Tip: Using these alternatives shows emotional intelligence and encourages better communication. The goal isn’t just to understand — it’s to keep the conversation flowing while sounding confident and professional.
In my video (above) I clearly explain when and where to use each on the above terms.
Thanks for reading! Subscribe for Business English that helps you speak like a pro!
Happy learning! Melissa B. Duarte
DUARTE BUSINESS ENGLISH 